Frequently Asked Questions

What countries do you ship to?

We ship everywhere except the Russian Federation and Belarus.

What is your return/exchange policy?

You can view our Returns & Exchanges Policy Here

How long will it take to get my order?

UK 2 days express, UK 3-4 days free. Europe 2-4 days, ROW 2-4 days

What payment methods do you accept?

Credit/Debit/Apple Pay

How long does order processing take?

We aim to process and ship orders in 1 business day

How do I cancel/modify an order?

Once you have placed your order and received an order confirmation from us we aim to ship your item(s) the next working day. For our full shipping & returns policy, click here [link to shipping & returns policy page].

How can I track my order?

We send a tracking link with tracking number on order fulfillment email.

What if my order arrives damaged?